Privacy Policy

Last updated: 22 July 2026

PhoenixFlow UK ("we", "us", "our") respects your privacy. This policy explains what information we collect through this website, why we collect it, and how it's used.

Information we collect

• Contact details you give us directly, such as your name and email address, when you email us or book a call.
• Booking details you provide via our scheduling tool (Calendly), which is subject to Calendly's own privacy policy.
• Basic technical data such as browser type and pages visited, used only in aggregate to understand site usage.

How we use it

• To respond to enquiries and deliver the automation and website services you request.
• To schedule and manage audit calls and project work.
• To send you information directly relevant to work you've asked us about — we don't send marketing emails without your consent.

Sharing your information

We don't sell your data. We may share the minimum necessary information with trusted tools we use to run the business (for example Google Workspace, Calendly, and WhatsApp Business), each of which processes data under their own privacy terms.

Data retention

We keep enquiry and project information only as long as needed to provide our services and meet legal or accounting obligations, after which it's deleted.

Your rights

Under UK GDPR you can ask us what personal data we hold about you, ask us to correct or delete it, or withdraw consent at any time. Contact us at hello@phoenixflow.uk to make a request.

Contact

Questions about this policy can be sent to hello@phoenixflow.uk or via WhatsApp.