Turn busywork into a flow that runs itself.
We build custom automations for small businesses — so every lead gets caught, every follow-up gets sent, and nothing slips through the cracks while you do the actual work.
Manual work is quietly costing you hours every week.
Leads sit unanswered in your inbox until they go cold.
Follow-ups depend on you remembering — so half never happen.
Customer data lives in five different tools that never talk to each other.
Evenings disappear into copy-paste admin instead of billable work.
Three steps from chaos to calm.
Audit
A free 30-minute walkthrough of how work moves through your business. We map where hours leak and pick the highest-value thing to automate first.
Build
We design and build the workflow, wired into the tools you already use — Gmail, Sheets, your forms, your CRM. No new software to learn.
Run
The flow runs quietly in the background, every day. We monitor it, fix anything that breaks, and tune it as your business changes.
Flows we build again and again, because they work.
Gmail → Sheets lead logger
Built & testedEvery enquiry that lands in your inbox is parsed, logged to a spreadsheet, and tagged by source — before you've even opened it.
Form response + email alert
Built & testedA customer fills in your form; they get an instant, personal confirmation and you get a clean alert with everything you need to reply fast.
AI-drafted replies
Built & testedIncoming messages get an AI-drafted reply in your tone of voice, waiting in your drafts folder for a one-click review and send.
Appointment booking system
Built & testedClients book, cancel, or reschedule appointments themselves — a salon customer picking their service and time, for example. Your calendar updates instantly and everyone's notified of changes.
See a live exampleSimple, transparent pricing.
Three packages. One one-off payment to build your website and system. One monthly plan for complete care. No surprises.
Choose your package
Your business online, done properly.
- One-page website — fast, mobile-friendly, professional
- Services, hours, contact and location
- Contact form for enquiries
- Hosted and live within 5 working days
Best for: Businesses that need a professional web presence without the complexity.
Get StartedA website that works. A booking system that runs itself.
- 3–5 page website (home, services, team, booking, contact)
- Working online booking system
- Automatic confirmation and reminder emails
- No-show protection built in
- No double bookings
- Calendar sync
- Hosted and live within 7 working days
Best for: Barbers, salons and driving instructors/schools replacing a broken or nonexistent booking system.
Get StartedFor businesses with more moving parts.
- Full branded website (5–8 pages)
- 3+ automations built to your workflow
- Full lead pipeline — capture, qualify, follow-up
- CRM integration
- AI email responder included
- 90 days support included
- Live within 14 days
Best for: Letting agents, solicitors, mortgage brokers and trades businesses managing multiple leads at once.
Get in touchAll packages can be customised. Get in touch to discuss your exact requirements.
Keep it running — monthly care plans
Essential Care is included from month 2 with every package — your website and automation covered under one plan. Upgrade any time.
- Monthly system health check
- Up to 1 hour of changes per month
- Bug fixes — if something breaks, I fix it
- WhatsApp support (business hours)
- Website and automation both covered
Without a care plan, a broken booking system can go unnoticed for days — missed bookings, lost revenue.
- Everything in Essential Care
- 1 new automation added every quarter
- Monthly performance report
- Unlimited minor changes
- Response within 24 hours
- Quarterly strategy call
- Everything in Growth Care
- 1 new automation added every month
- Weekly system monitoring
- Response within 4 hours
- Monthly strategy call
- Dedicated support line
Bug fixes caused by my build are always free — retainer or not. Care plans cover platform updates, changes, and priority support.
How the monthly plan works
We go live
Your website and booking system are built and working.
Month 1 — on me
First month of Essential Care included free with every package.
Month 2 onwards
Essential Care continues at £95/month. Upgrade or cancel with 30 days notice any time.
Built by someone who has done the busywork.
PhoenixFlow UK started after years in SaaS and loan sales — jobs where I lived inside inboxes, spreadsheets, and CRMs, and watched good leads die because nobody had time to follow up. The pattern was always the same: the work wasn't hard, it was just relentless. So I started automating it — first for myself, then for the small businesses around me.
Now that's all I do: build automation workflows that give owners their hours back. No jargon, no six-month projects. One useful flow at a time.
Built for West London businesses
Your next hire shouldn't be a person doing a robot's job.
Book a free 30-minute audit. You'll leave with a shortlist of automations worth building — whether you build them with us or not.
Book a free automation audit